FAQs

Frequently Asked Questions

What are your opening hours?

Our salon is open Mon- Friday: 10:00 AM – 06:00 PM, Saturday: 10:00 AM – 05:00 PM, Sunday: 11:00 AM – 04:00 PM. Please note that these hours may vary on public holidays.

Yes, we recommend booking appointments to ensure availability, especially for popular treatments. You can book online or by calling our salon.

We accept these payment methods, e.g., credit cards, debit cards, cash.

While we encourage relaxation, we kindly ask that you limit the number of guests accompanying you to avoid overcrowding.

Wear comfy clothes like high-waisted pants, joggers, or a sundress, paired with an easy-to-remove top (button-down or zip-up). Pick lightweight, breathable fabrics for comfort and to handle any spills.

We understand that plans can change. We require a 5 hour notice for cancellation or rescheduling to avoid any inconvenience.

We use high quality professional products from reputable brands such as: STUDEX, MEDISEPT, WELLA, JANSEEN COSMETICS, OLAPLEX, STRICTLY PROFESSIONAL, GLITTERBELS BY ANNABEL. Our therapist can recommend products suitable for your specific needs.

Yes, we offer gift vouchers that can be purchased for any amount and redeemed towards any of our services.

Cancellation within 72 hours of your appointment will not be transferable to a new date or refundable , you will need to rebook with a new deposit

Yes, we offer student discounts on selected services. Please present a valid student ID upon booking.

Your Beauty, Our Passion. Let's Create Together.

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