FAQ
FAQ
Frequently Asked Questions
What are your opening hours?
Our salon is open Mon- Friday: 10:00 AM – 06:00 PM, Saturday: 10:00 AM – 05:00 PM, Sunday: 11:00 AM – 04:00 PM.
Please note that these hours may vary on public holidays.
Do you offer appointments?
Yes, we recommend booking appointments to ensure availability, especially for popular treatments. You can book online or by calling our salon.
What payment methods do you accept?
We accept these payment methods, e.g., credit cards, debit cards, cash.
Can I bring a friend or family member to my appointment?
While we encourage relaxation, we kindly ask that you limit the number of guests accompanying you to avoid overcrowding.
What should I wear to my appointment?
We recommend wearing comfortable clothing that you don’t mind getting a little messy. Loose-fitting clothing is often ideal for certain treatments.
What if I need to cancel or reschedule my appointment?
We understand that plans can change. Please give us as much notice as possible if you need to cancel or reschedule your appointment.
What products do you use?
We use high-quality, professional products from reputable brands. Our therapists can recommend products suitable for your specific needs.
Do you offer gift vouchers?
Yes, we offer gift vouchers that can be purchased for any amount and redeemed towards any of our services.
We require a 5 hour notice for cancellations or rescheduling to avoid any inconvenience.
Our salon is open Mon- Friday: 10:00 AM – 06:00, PM Saturday: 10:00 AM – 05:00 PM, Sunday: 11:00 AM – 04:00 PM.
Please note that these hours may vary on public holidays.
Do you offer student discounts?
Yes, we offer student discounts on selected services. Please present a valid student ID upon booking.
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